Cancel / Change Order

Last Updated: June 2024

At Mirkomanzin, we understand that customers may occasionally need to modify or cancel an order after it has been placed. We strive to process requests efficiently while maintaining fast order fulfillment and delivery services.

This Cancel / Change Order Policy explains the conditions, procedures, and limitations regarding order cancellations and modifications for purchases made through the Mirkomanzin website.

By placing an order with Mirkomanzin, you acknowledge and agree to the terms outlined in this policy.

Overview

Our fulfillment process is designed to ensure that orders for Jackets, Jeans, and T-Shirts are processed and shipped as quickly as possible.

Because orders are typically prepared for shipment shortly after they are submitted, cancellation and modification requests are time-sensitive and cannot always be guaranteed.

Customers are encouraged to carefully review all order details before completing checkout.

Cancellation Eligibility

Orders may be eligible for cancellation only before they enter the fulfillment or shipping process.

Once an order has entered processing, packaging, fulfillment, or shipment preparation, cancellation may no longer be possible.

How to Request an Order Cancellation

If you wish to cancel an order, please contact our customer support team as soon as possible after placing the order.

Required Information

To help us process your request efficiently, please provide:

• Full name
• Order number
• Email address used for purchase
• Reason for cancellation request

Submitting complete information helps us review requests more quickly.

Cancellation Review Process

All cancellation requests are reviewed individually.

Approval depends primarily on the fulfillment status of the order at the time the request is received.

Orders That Cannot Be Cancelled

Cancellation requests may be denied if:

• The order has already been processed.
• The order has entered fulfillment.
• Packaging has begun.
• Shipment preparation is complete.
• The package has been transferred to a carrier.
• The order has already shipped.

Once an order has shipped, customers should refer to our Return & Refund Policy for available options.

Order Change Requests

Customers may request changes to an order before fulfillment begins.

Possible modifications may include:

• Shipping address corrections
• Recipient name corrections
• Contact information updates
• Product size changes
• Product quantity adjustments
• Product selection changes

All modification requests are subject to review and availability.

Change Request Limitations

While we make every effort to accommodate change requests, modifications cannot be guaranteed.

Requests may be denied if:

• Processing has already begun.
• Inventory is no longer available.
• Shipment preparation is underway.
• Carrier documentation has already been generated.
• Order fulfillment has been completed.

The sooner a request is submitted, the greater the likelihood that changes can be accommodated.

Shipping Address Changes

Customers are responsible for ensuring shipping information is accurate during checkout.

If an address correction is needed, please contact us immediately.

Address Change Requests May Include:

• Street address corrections
• Apartment or suite updates
• City corrections
• State corrections
• ZIP code corrections

Address changes cannot be guaranteed after order processing begins.

Mirkomanzin is not responsible for delivery issues resulting from inaccurate shipping information provided by the customer.

Product Changes

Before fulfillment begins, customers may request modifications to products included in an order.

Examples include:

• Different jacket size
• Different jeans size
• Different T-shirt size
• Alternative available product
• Quantity adjustments

Approval depends on inventory availability and processing status.

Price differences resulting from approved changes may require additional payment or partial refunds.

Duplicate Orders

If you believe you have accidentally placed duplicate orders, please contact our customer support team immediately.

We will review the situation and determine whether one or more orders may be canceled before processing begins.

Duplicate order reviews are handled on a case-by-case basis.

Refunds for Approved Cancellations

If a cancellation request is approved before fulfillment begins, a refund will be issued to the original payment method.

Financial institutions may require additional time before refunded funds appear in customer accounts.

Orders Already Shipped

Once an order has been shipped, it can no longer be canceled.

Customers who no longer wish to keep the product after delivery may review our Return & Refund Policy for information regarding eligible returns.

Shipping costs associated with completed shipments are generally considered fulfilled services once carrier transit has begun.

Refused Deliveries

Customers who refuse delivery of an order after shipment may be subject to review before a refund is issued.

Any refund determination will be made after the package has been returned and inspected.

Processing timelines may vary depending on carrier return transit times.

Fraud Prevention

To protect customers and maintain transaction security, Mirkomanzin reserves the right to verify cancellation and modification requests.

Additional information may be requested to confirm ownership of an order before changes are approved.

We may deny requests that cannot be reasonably verified.

Communication Regarding Requests

Customers will receive communication regarding the status of submitted cancellation or modification requests.

Notifications may include:

• Approval confirmations
• Denial notifications
• Additional information requests
• Refund confirmations
• Updated order details

Customers should ensure their contact information remains accurate and accessible.

Customer Responsibilities

Before placing an order, customers are encouraged to verify:

• Product selections
• Product sizes
• Quantities
• Billing information
• Shipping address
• Contact information

Carefully reviewing order details before checkout can help avoid the need for cancellations or modifications.

Contact Information

If you need assistance regarding an order cancellation or modification request, please contact us.

Our support team is committed to responding promptly and assisting customers with eligible requests whenever possible.

Policy Updates

Mirkomanzin reserves the right to modify or update this Cancel / Change Order Policy at any time.

Any revisions become effective immediately upon publication on the website.

Customers are encouraged to review this policy periodically to stay informed of current procedures and requirements.

Thank you for shopping with Mirkomanzin. We appreciate your business and strive to provide a transparent, efficient, and customer-focused order management experience.