Return & Refund Policy

Last Updated: June 2024

At Mirkomanzin, customer satisfaction is important to us. We want you to feel confident when shopping for our Jackets, Jeans, and T-Shirts. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process designed to provide a fair and transparent experience.

Please review this Return & Refund Policy carefully before initiating a return request.

Overview

This Return & Refund Policy explains:

• Eligibility requirements for returns
• Return timeframes
• Refund processing timelines
• Non-returnable items
• Return procedures
• Damaged or incorrect item claims
• Customer support information

By placing an order with Mirkomanzin, you acknowledge and agree to the terms outlined in this policy.

Return Window

We offer a 60-day return period from the date your order is delivered.

To be eligible for a return, customers must submit their return request within 60 days of receiving the item.

Requests submitted after the return window has expired may not be eligible for approval.

Eligible Return Conditions

To qualify for a return, items must meet the following conditions:

• Item is returned within the 60-day return period.
• Item is in its original condition.
• Item is free from excessive wear, damage, or alteration.
• Item includes original tags when applicable.
• Item is returned with all included accessories, packaging, and components when applicable.

We reserve the right to inspect returned merchandise before approving a refund.

Free Returns

Mirkomanzin offers returns with no return fees and no restocking fees.

Customers who meet the return eligibility requirements will not be charged additional fees related to the return process.

How to Start a Return

To initiate a return, please contact our customer support team.

Contact Information

When contacting us, please provide:

• Full name
• Order number
• Email address used for purchase
• Item(s) you wish to return
• Reason for return

Our support team will review the request and provide instructions for completing the return process.

Return Process

The return process generally follows these steps:

Failure to follow the provided return instructions may delay processing.

Refund Policy

Once a returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be processed to the original payment method used for the purchase.

Depending on your financial institution, additional time may be required for the refunded amount to appear in your account after processing has been completed.

Refund Timeline

The following table provides a general overview of the refund process.

Actual timelines may vary depending on shipping carriers, payment providers, and seasonal order volumes.

Damaged, Defective, or Incorrect Items

If you receive an item that is:

• Damaged during transit
• Defective
• Incorrect
• Missing components

Please contact us as soon as possible after delivery.

To assist with the review process, we may request:

• Order number
• Description of the issue
• Photographs of the item
• Photographs of packaging materials

Our team will evaluate the situation and work toward an appropriate resolution.

Exchanges

At this time, Mirkomanzin does not guarantee direct exchanges.

Customers seeking a different size, style, or product may contact our support team for available options.

Exchange availability may depend on inventory levels and product availability at the time of the request.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Items returned beyond the 60-day return period
• Products showing excessive wear, misuse, or intentional damage
• Items altered after delivery
• Products returned without significant components originally included with the item

Mirkomanzin reserves the right to refuse returns that do not meet the requirements outlined in this policy.

Refused Deliveries

Orders refused at delivery or returned due to customer-related issues may require review before a refund can be issued.

Refund eligibility will be determined after the returned shipment has been received and inspected.

Lost Return Shipments

If a customer is instructed to return an item, we recommend retaining any shipment documentation provided during the return process.

If a return shipment becomes lost while in transit, additional information may be required to investigate the issue.

Partial Refunds

In certain situations, a partial refund may be issued when:

• Part of an order is returned.
• Returned items are incomplete.
• The condition of the returned merchandise differs significantly from its original condition.

Any approved adjustment will be communicated to the customer before final processing.

Chargebacks and Payment Disputes

Customers experiencing issues with an order are encouraged to contact Mirkomanzin before initiating a payment dispute or chargeback.

Our customer support team is often able to resolve concerns more quickly through direct communication.

Cancellations

Orders may only be canceled before processing and fulfillment begin.

Once an order has entered processing or has been shipped, it may no longer be eligible for cancellation and will instead fall under this Return & Refund Policy.

For cancellation requests, please contact support as soon as possible.

Customer Support

If you have questions regarding returns, refunds, or eligibility requirements, please contact us.

Our team is committed to providing professional and timely assistance throughout the return and refund process.

Policy Changes

Mirkomanzin reserves the right to modify or update this Return & Refund Policy at any time without prior notice.

Any changes become effective immediately upon publication on our website.

Customers are encouraged to review this page periodically to stay informed of the latest policy terms.

Thank you for shopping with Mirkomanzin. We value your trust and strive to provide a fair, transparent, and customer-focused shopping experience.